Canoe and Kayak Store is an independently owned, specialist paddle-sport store based in Gloucestershire. We also have a store in South Wales inside the Cardiff International White Water Centre, where you can Demo our boats and paddles on the course.

Our roots trace back to the year 2000 when Richard (having paddled since he was a child) was offered the chance to buy a canoe business. Loving the industry but not liking the company he decided to set up his own – opening a shop in Gloucestershire and leading to where we are today!

Unit 8, Damery WorksDamery Lane Woodford GL13 9JR
  • Click & Collect Collect in 1 hour
  • Customer Rewards earn and spend
  • Customer Rewards

    Earn points every time you shop online or in-store with us.
    Spend these points on future purchases.

    Find out more

    Click & Collect

    Easy, Free & Secure Click & Collect.
    Choose from our Cardiff or Gloucestershire stores and collect local in-stock items within 1 hour.

    We will call you when your items are ready for collection.

    Click & Collect at Canoe and Kayak Store

    Free Postage

    We offer free postage anywhere in the UK.
    Orders placed before 12pm will be dispatched the same day.
    *Exceptions Apply

    Delivery Information

    Same Day Dispatch

    Place your order before 12 noon and in-stock items
    (located at our dispatch warehouse) will be shipped that same day.

    Learn More

    Demo Boats

    We carry an extensive demo fleet between our Gloucestershire and Cardiff Stores,
    if you cannot see the boat you wish to demo, please call or email us and we will endeavour to get it for you.

    Book Now - from £10

    Hassle Free Returns

    We will issue a refund on receipt, or exchange the item for a different size / colour if preferred.

    From anywhere in the UK you can send your returns back at no extra cost.
    See our returns policy for full details.

    Full Returns Policy

    Vast Experience

    Our team share your passion and share over a Century of combined experience
    in all aspects of watersports.

    Find out more

    Customer Rewards is now Live!

       Words by oactAdmin

       on 24/02/2017 14:13:00

    FB Customer Rewards Banner

    The Low Down…

    · It’s really as simple as shop with us and earn points to spend in store, just like you do with your chosen supermarket, only you are buying more exciting products!

    · Every £1 you spend with us will earn you 10 points.

    · You will not earn Customer Reward points on Shipping or Gift Vouchers purchased.

    · Your reward points are valid for 2 years.

    · Any purchases made for businesses, schools and clubs are excluded from this offer.

    Canoe and Kayak Store Customer Account

    Please Log In to your Canoe and Kayak Store Customer Account to see your Customer Reward Points Balance.

    How Can I save Points?

    Our Free Customer Rewards scheme allows you to earn points every time you shop with us. The points you earn can be used to spend on products both online and in store. You can spend your points as soon as they are on your account, so you won't have to wait around for your savings.

    How do I join the Rewards Scheme?

    I'm a new customer

    Simply create a new customer account on our website through our Log-in page. Your Customer Rewards account will be automatically activated and you'll get a confirmation email as soon as you have some points. You'll earn points on products you buy from this point forward and can spend them straight away.

    I shop with you online

    Your Customer Rewards account will activate the next time you make a purchase with us. You will receive a confirmation email to tell you how many points you have.

    I Shop with you in-store

    If you've given us your details (including your email address) in store in the past your Customer Rewards account will be active and you can link it to a new account on our website. This means you can spend your points both online and in store.

    Go to our log-in page and create a new account using the same email address that you gave to us in store. You will then be given the option to 'link accounts'. To do this you'll need to use the password you use at Customer-Rewards.co.uk. This was sent to you in your first Customer Rewards email. Once linked your points balance will show at the top of the page every time you log in.

    When you sign up you'll receive a confirmation email, this will let you know how many points you have and give you access to www.customer-rewards.co.uk.

    So what do I do now?

    Part 1 - Your Customer Account on Canoe and Kayak Store

    1. Login with your details for Canoe and Kayak Store

    2. Spend your points

    3. View order history

    4. Manage your Canoe and Kayak Store contact and login details

    Part 2 - Your Customer Rewards Account on www.customer-rewards.co.uk

    1. Login with the details we email you when you create your customer rewards account

    2. Check your points balance

    3. View your spending history

    4. Manage your www.customer-rewards.co.uk contact and login details

    Help me! I'm stuck!

    Don't worry. If you aren't sure on something and need a hand, feel free to call us on 01454 261058 or email sales@canoeandkayakstore.co.uk and we will endeavour to resolve any issue you have.