The Low Down…
· It’s really as simple as shop with us and earn points to spend in store, just like you do with your chosen supermarket, only you are buying more exciting products!
· Every £1 you spend with us will earn you 10 points.
· You will not earn Customer Reward points on Shipping or Gift Vouchers purchased.
· Your reward points are valid for 2 years.
· Any purchases made for businesses, schools and clubs are excluded from this offer.
Canoe and Kayak Store Customer Account
Please Log In to your Canoe and Kayak Store Customer Account to see your Customer Reward Points Balance.
How Can I save Points?
Our Free Customer Rewards scheme allows you to earn points every time you shop with us. The points you earn can be used to spend on products both online and in store. You can spend your points as soon as they are on your account, so you won't have to wait around for your savings.
How do I join the Rewards Scheme?
I'm a new customer
Simply create a new customer account on our website through our Log-in page. Your Customer Rewards account will be automatically activated and you'll get a confirmation email as soon as you have some points. You'll earn points on products you buy from this point forward and can spend them straight away.
I shop with you online
Your Customer Rewards account will activate the next time you make a purchase with us. You will receive a confirmation email to tell you how many points you have.
I Shop with you in-store
If you've given us your details (including your email address) in store in the past your Customer Rewards account will be active and you can link it to a new account on our website. This means you can spend your points both online and in store.
Go to our log-in page and create a new account using the same email address that you gave to us in store. You will then be given the option to 'link accounts'. To do this you'll need to use the password you use at Customer-Rewards.co.uk. This was sent to you in your first Customer Rewards email. Once linked your points balance will show at the top of the page every time you log in.
When you sign up you'll receive a confirmation email, this will let you know how many points you have and give you access to www.customer-rewards.co.uk.
So what do I do now?
Part 1 - Your Customer Account on Canoe and Kayak Store
1. Login with your details for Canoe and Kayak Store
2. Spend your points
3. View order history
4. Manage your Canoe and Kayak Store contact and login details
Part 2 - Your Customer Rewards Account on www.customer-rewards.co.uk
1. Login with the details we email you when you create your customer rewards account
2. Check your points balance
3. View your spending history
4. Manage your www.customer-rewards.co.uk contact and login details
Help me! I'm stuck!
Don't worry. If you aren't sure on something and need a hand, feel free to call us on 01454 261058 or email firstname.lastname@example.org and we will endeavour to resolve any issue you have.