Canoe and Kayak Store is an independently owned, specialist paddle-sport store based in Gloucestershire. We also have a store in South Wales inside the Cardiff International White Water Centre, where you can demo our boats and paddles on the course.

Our roots trace back to the year 2000 when Richard (having paddled since he was a child) was offered the chance to buy a canoe business. Loving the industry but not liking the company he decided to set up his own – opening a shop in Gloucestershire and leading to where we are today!

Unit 8, Damery WorksDamery Lane Woodford GL13 9JR
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    Orders placed before 12pm will be dispatched the same day.
    *Exceptions Apply

    Delivery Information

    Same Day Dispatch

    Place your order before 12 noon and in-stock items
    (located at our dispatch warehouse) will be shipped that same day.

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    Demo Boats

    We carry an extensive demo fleet between our Gloucestershire and Cardiff Stores,
    if you cannot see the boat you wish to demo, please call or email us and we will endeavour to get it for you.

    Book Now - from £10

    Hassle Free Returns

    We will issue a refund on receipt, or exchange the item for a different size / colour if preferred.

    From anywhere in the UK you can send your returns back at no extra cost.
    See our returns policy for full details.

    Full Returns Policy

    Vast Experience

    Our team share your passion and share over a Century of combined experience
    in all aspects of watersports.

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    Tilley T3 Khaki Snap Up Brim Hat

    The T3 is one of the Tilley originals – made with durable cotton duck, the snap-up brim offers versatility, plus traditional ‘aussie’ style. It has been a favourite of Tilley Clients for many years.

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    Season :

    Code : 003249

    Weight : 0KG

    The T3 is the very first Tilley hat ever made, using the original Tilley fabric, an incredibly durable sailcloth - Cotton duck 10oz 100% cotton. Originally made for keen sailors, the T3 has a brim that can be snapped up on either or both sides, making it flexible for all activities, on and off shore. Tilley cotton hats are ideal for every weather condition, from blazing sun to monsoon rain, via rough seas and roaring winds! 
    Guaranteed for life not to wear out
    Insured against loss for 2 years - all perils; 50% deductible
    Excellent sun protection, rated UPF 50+ , the maximum rating
    Repels rain, floats and ties on in the wind
    4-page Owner's Manual
    World's Best Hat
    Made in Canada
    Brim size: Front and back 2 ¾”, sides 2 3/8”
    Weighs 5.4 ounces / 153 grams
    Fabric is 100% cotton duck, with mildew resistance, water repellent finish
    Fabrics of all Tilley Hats are certified to block 98% of harmful UVA/UVB radiation and deliver an ultraviolet factor (UPF) of 50+, the maximum rating.
    Machine wash delicate or hand wash. Re-shape by hand. Air dry. Do not bleach. Wash it frequently or non-removable sweat stains will mar it and possibly rot it.

    Buyers Guide

    Like footwear, your Tilley Hat must be sized properly. To find your hat size, use a tape measure and draw it right around your head. For the best-looking and most comfortable fit, please make sure that the bottom of the tape touches right above your eyebrows while resting straight around your head. Hold it there comfortably and do not pull tight! Tell us this measurement in inches or centimetres. We’ll take it from there.
    You may also refer to our Hat Sizing Chart below for an easy reference to your Tilley Hat size.
    If you already know your regular (not a Tilley) hat size, please ask for one size larger when you order your Tilley. For instance, if you’re sure you’re a 7¼, order a 7⅜.
    The Tilley Hat fits more comfortably than other hats. It’s designed to be worn low on your head and slightly loose. It should be held on by gravity, not by painful pressure on your forehead! When it’s windy, use the cord!
    Most Tilley Hats and Caps are guaranteed for life not to wear out.
    We pride ourselves on making the finest outdoor Hats and Caps, and treating our clients in the fairest way possible. If there is a problem caused by poor workmanship or faulty material, please send your freshly washed Hat or Cap to us and we'll replace it free - whatever's fair. Exclusions: damage caused by misuse or improper care.
    Unbleached Tilley Hats and Caps will be replaced free* if they ever wear out, mildew or shrink.
    Proper washing of your Tilley Hat or Cap is necessary to ensure it lasts, and does not shrink.
    While our Raffia and Shantung Hats are strong, they are not guaranteed for life because after all they are made from straw or paper. But like all Tilley Hats and Caps they do come with a two year, all perils insurance policy.
    Be sure to include a note with your Name, Address, Telephone Number and Email Address. Mail it to us with a cheque for £6 (UK clients) £10 (Europe clients) £10 (International clients) or the type, the number and expiry date of your credit card to cover the shipping cost and we'll replace it FREE. If you would like your well worn and loved Hat/Cap back, we will be pleased to send it back to you with your new one. Just ask.
    Please wash and dry your item before sending in for guaranteed replacement.
    Tilley Endurables
    Attn: Returns 
    6 Tresprison Court
    Helston, Cornwall, TR13 0QD
    Questions? Contact us: +44 1326 574402 or email us at
    With your Hat or Cap, you’ll be provided with ‘The Straight-Shooter’s Statement of Loss of a Tilley Hat’ insurance policy. The insurance is for two years, all perils, 50% deductible, and is not issued by Lloyds.
    We understand the anguish of losing this reliable companion, or of having your dog terminally gnaw it. Should that happen, we’ll replace your late, lamented Tilley at half the current catalogue price.
    The details – you may replace your lost, stolen or destroyed Tilley Hat or Cap with the exact same style for one-half the present catalogue price, plus taxes and shipping. If you want another style, we’ll credit 50% of the current catalogue price for the style you lost.
    To claim under the insurance policy – send your Straight-Shooter’s Statement of Loss form, (which should be in the left side of your bottom dresser drawer, if you followed Alex Tilley’s advice) OR send us a valid proof-of- purchase (which can be, either, a copy of the original sales, a copy of the credit card statement with purchase circled – Please be sure you block out your credit card number. Be sure to include your name, address, phone number or email, model number, colour, size and method of payment.
    Please note that the Kids Toppers are not Insured against Loss.
    Machine-wash your cotton, nylon or hemp Hat, delicate cycle preferred, separately, using warm or cool water, or simply wash it by hand, gently using a scrub brush with any soap that does not contain bleach, or any type of whiteners.
    While the Hat is damp, smooth and re-shape by hand, then set it out to air-dry. Don’t put your Tilley in the dryer – it will come out misshapen and totally lacking in joie de vivre.
    When the Hat is dry, simply re-stretch it by putting your knee in the crown and pulling firmly on the opposite side. Then rotate the Hat over your knee and pull the opposite side(s). Although we pre-shrink all our fabrics, fabric will always contract then expand, as do denim jeans. Whenever you’d like the Hat a bit looser – on those hot, muggy days, for instance – take it off and give it a quick re-stretch.
    Tilley Hats and Caps are NOT meant to be put in the dryer. Only our waxed cotton Hats may be put in the dryer, tumble low, to rejuvenate the wax finish every few washes.
    Some of our Hats (particularly Women’s styles – TH8, TH9, TMH9 and TCH9) and the warm-weather Caps are hand-wash only. Check the woven label inside the Hat or Cap for specifics.
    Raffia and Shantung Hats are not washable. They can be spot cleaned with a soft, dampened cloth. The removable sweatband piece at the front of the Hat may be hand-washed in warm water and soap and then air-dried.
    Wool and wool felt Tilley Winter Hats and Caps are Dry Clean Only.
    Wash your Tilley Hat frequently or sweat stains may bond to it. Sweat may also eventually rot the fabric, and it will disintegrate. As you do with all clothing, wash your cotton, nylon or hemp Tilley Hat often.
    We have found no universally applicable way of getting these stains out; perspiration is composed of many chemicals, and the composition of each person’s sweat is unique.
    Some Tilley fans have had some success with Palmolive® dish detergent and warm, not hot water. Once the Hat is wet you can pour the detergent directly on the stained area and use a medium to soft brush, even a toothbrush, to scrub the area. Rinse in cool water, reshape and let it air dry.
    Do not bleach or use a detergent with any type of whitener. Our cotton Hats can turn yellow if washed with a detergent that contains a “whitener”. If that should happen, use TINTEX® Colour Remover to restore it.
    When the Hat is dry, simply re-stretch it, like an American sailor showed us, by putting your knee in the crown, and pulling firmly on the opposite side. Although we have mercilessly pre-shrunk the Hat, the cotton and hemp will always contract and expand, much like denim jeans.
    The fabric of ALL Tilley Hats, including Raffia and Shantung, has been tested and rated UPF 50+, the maximum UV protection rating given for fabrics.
    UPF stands for Ultraviolet Protection Factor. A UPF rating is granted to apparel or gear that has been tested and proven to block a certain amount of ultraviolet radiation. UPF is similar to SPF, except that UPF means UV testing was conducted with equipment rather than on people's skin. SPF rating only applies to lotions applied directly to the skin, not fabrics.
    NO! The UV rating refers to the ability of the fabric to block the sun, not necessarily how much protection the person under it receives. This is all relative to where the sun is positioned in the sky (the time of day), as well as how much sun is being reflected from the surface of water, sand, snow, pavement and so forth.
    Along with fabric that has been certified UPF 50+, a brimmed Hat offers the necessary protection for your ears, temples, cheeks and neck.
    In addition to wearing a Tilley Hat, we strongly recommend the use of sunscreen with a minimum SPF rating of 30, as well as wearing sunglasses with UV filters.
    Unlocking the UPF Code
    Fabrics are assigned a UPF rating number and a protection category depending upon how much UV radiation they block out.
    UPF 15-24 is "GOOD" UV protection, blocking out at least 93.3% UV radiation.
    UPF 25-39 is "VERY GOOD" UV protection, blocking at least 96% of UV radiation.
    UPF 40-50+ is "EXCELLENT" UV protection, blocking 97.5% or more UV radiation.
    UPF50+ is the MAXIMUM rating given.
    Tilley fabric has been tested according to international textile standards ASTM D6544 and labelled to ASTM D6603. These are the highest standards for UV fabric testing.

    Sizing Information

    Tilley Size    Inches        CM     
    6 7/8 21 5/8 55
    7 22 56
    7 1/8 22 3/8 57
    7 1/4 22 3/4 58
    7 3/8 23 1/8 59
    7 1/2 23 1/2 60
    7 5/8 23 7/8 61
    7 3/4 24 1/4 61.5
    7 7/8 24 5/8 62.5
    8 25 63.5
    8+ 26 1/8 66.5


    Technical Information

    Need some help?

    We've tried to give you as much information as possible but if there's something missing that you need to know, you can get in touch with us below.

    01454 261058



    Delivery charges and timescales vary depending on the item ordered and the delivery address. Subject to the exclusions below, the total delivery charge will be shown at the checkout stage of the ordering process.

    We reserve the right to change this delivery charge policy at any time and without notice.

    Delivery within the UK

    Delivery is free for all single orders totalling over £50 delivered to a single address in mainland UK. Some exclusions apply, see below.

    Deliveries to Northern Ireland, Highlands and Islands (including Isle of Wight) are not included as mainland UK for delivery purposes. We will check with our carriers prior to delivery and may contact you by email or telephone if further carriage charges are necessary. You will have the opportunity to accept or cancel the order.

    Some items, such as composite canoes and kayaks, cannot be sent with a carrier as they may get damaged in transit. In such cases, we will inform you by email or telephone as soon as possible to make alternative arrangements. This may involve carriage charges which will be agreed prior to delivery. If you collect the goods, any delivery charges will be refunded.

    Our aim is that orders received by noon Monday – Friday will be shipped that day. However this is subject to the item being in stock at our Gloucestershire warehouse. Delivery should be one to three days from shipment depending on the goods sent and the delivery address.

    Most orders are sent by carrier and will require a signature on receipt. We will contact you prior to despatch to agree the best delivery date. Delivery may be any time between 8am and 6pm. Deliveries to remote areas, particularly Highlands and Islands, where the carriers quote 3 to 5 days, are not guaranteed.

    If there is nobody available at the delivery address to accept delivery a card should be left. Depending on which carrier was used, they may attempt delivery the next working day. However, this and any subsequent deliveries may incur a charge. Alternatively, they may give details of how to arrange redelivery or the address from where the parcel can be collected. We accept no liability if the delivery is not made due to the recipient not being available. If the recipient fails to collect the parcel or arrange redelivery in good time the goods will be returned to us and a charge will be made for redelivery to that or an alternative address.

    In the event that you select a business address for delivery, we shall be deemed to have delivered the order to its intended recipient by delivering it to the reception area of the business address.

    Small orders will be sent by Royal Mail. This may be first class, second class or Recorded Delivery, which will require a signature, depending on the size, weight and value of the order.

    If you require delivery by a particular date, please let us know and we will contact you if we are unable to meet your deadline.

    Where the supply of your product is delayed or prevented for reasons beyond our control (for example, material shortages, import delays or higher than anticipated demand) we will make every effort to keep you informed but shall be under no liability to you for such delay or failure.

    International Shipping

    Our standard charge for international deliveries is £15 however this is for small items only. There may be an additional charge for larger or more valuable items. Please contact us by email or telephone for a quoted delivery charge. Orders will be sent either by post or with a carrier and usually require a signature on receipt.

    Due to customs, legal, regulatory and certain practical restrictions applicable to orders placed for international delivery, some of our products may not be available for delivery to certain destinations outside the UK.  Canoe and Kayak Store reserves the right to define what can and cannot be delivered to which destination.

    Purchases will be made in Pounds Sterling.  International credit card providers or banks will determine the exchange rate and may add additional processing or administration charge in relation to such payment which international credit card holders will be liable to pay.

    Products are sold on a delivery duty unpaid basis.  The recipient may have to pay import duty or formal customs entry fee prior to or on delivery.  Additional taxes, fees or levies may apply according to local legislation and customers are required to check these details before placing an order for international delivery.

    We cannot guarantee that we will accept orders from countries outside the UK.

    View our full delivery information



    Canoe and Kayak Store Returns Policy

    Purchases from store

    If you bought goods at either of our shops you may, at our discretion, be able to return items within 14 days for a full refund, as long as they have not been used and still have the original labels attached. Please take the items back to the shop, together with your receipt. Any refund can only be made using the same method as the original transaction so if you paid by debit/credit card please take that with you also. We cannot issue refunds against clearance goods.

    Your right to cancel your order

    If your purchase was as a consumer online or by phone, under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (CCR) you may cancel all or part of your order, without reason, within 14 days of delivery. The regulations do not apply to any custom-made items or personalised goods.

    Under the CCR regulations, you must notify us in writing within 14 days of delivery that you wish to cancel all or part of your order and then return the items within a further 14 days.

    You must take reasonable care of the goods until returned and they must be returned unused, with original labels still attached and any component parts must remain unopened. Please complete our returns form, which will have been sent with your order, and send it with the items to the address shown on that form.

    Please be aware that, unless you are returning products because they are faulty or not as described, you will be responsible for any postage/carrier costs incurred in sending the goods back to us. We recommend that items being returned be sent via insured, trackable delivery for your protection. We will not be responsible for any loss or damage to them in transit.

    We reserve the right to charge you, or reduce your refund, for any loss or damage in transit or if you have reduced the value of the items eg. you have worn shoes outside and scuffed the soles.

    Within 14 days of receipt of the goods, Canoe and Kayak Store will give you a full refund of the amount paid for the returned item, including any standard delivery charge if applicable. Refunds can only be made using the same method as the original transaction. If you bought your item using a gift voucher, you will be issued with another gift voucher. Please note that refunds to credit cards can often take 2 – 3 days to appear on your credit card account.

    This is not intended to be a full statement of all rights under the CCR.  Full details of your rights under the CCR are available in the UK from your local Citizens’ Advice Bureau or your Local Authority’s Trading Standards Office.

    Damaged or incorrectly supplied goods

    On receipt, you should check all items against your order. If any items are damaged on delivery or incorrectly supplied please contact us as soon as possible, and in any event within 14 days, by phone or email and we will endeavour to rectify the problem as soon as possible. Please complete our returns form and send it with the damaged or incorrect items as soon as possible to the address on the form. We will then send you the replacement goods and refund any postage costs you incurred returning the items. Refunds can only be made using the same method as the original transaction. Please note that refunds to credit cards can often take 2 – 3 days to appear on your credit card account.


    If you wish to exchange your purchase for a different size/colour you must notify us within 14 days by email or telephone of your intention to do this and you then have a further 14 days to return the goods. Please complete our returns form and send it with the relevant items to us at the address on the form. The item must be unused, undamaged and with original labels still attached. Please note that you are responsible for any return postage. We will not be responsible for any loss or damage in transit.

    We reserve the right to make a £4 charge to cover the costs of sending the replacement items. Large items such as kayaks and paddles may incur a higher charge that will be agreed with you. Payment for this must be provided before we send out the replacement item. This charge does not apply if you collect the replacement goods from Canoe and Kayak Store.

    For international orders the charge will vary depending on the current cost of delivery to that country. For an accurate price please contact us before returning the item.

    In the case of warranty returns this charge will be waived as long as the returned goods are clean and free from dirt to comply with current Health and Safety Regulations.

    If we are unable to supply the replacement items we will refund you the full amount paid for the item, including any standard delivery charge, using the same method as the original transaction.

    Custom-made or personalised items, DVDs and books are not returnable unless defective.

    Returning faulty goods

    Under the Consumer Rights Act 2015 goods ordered at home must be as described, fit for purpose and of satisfactory quality. If any of the goods supplied by us fail to meet any of those criteria you have the right to reject them for a full refund. This right must be exercised within a 30 day period from the date you purchased the goods. If we fail to deliver within that 30 day period, or by a later date as agreed with you, you also have the right to cancel for a full refund. After 30 days you will not be entitled to a full refund if the product develops a fault.

    If you wish to reject goods under this Act, please complete our returns form and send it with the items to the address shown on that form. If the goods are faulty we will contact you to arrange a repair or replacement.

    Refunds will be for the item purchased plus any delivery charge that may have been made and will be by the same method as the original purchase.

    All of the above does not affect your statutory rights.



    View our full Returns Policy

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  • 5

    Tilley T3 Khaki Snap Up Brim Hat ,  On

    I absolutely love my Tilley Hat, it is a god send when Canoeing to keep the rain off my face and off my glasses whilst paddling, not only that, its brilliant in the summer too, I have had it for half a year now and cannot recommend it enough, keeps my head warm and dry and there is even a mozzie net to go over it to keep those pesky flies away in the summer. The price does seem high, but for a product that has a lifetime guarantee and blocks UV rays, floats, and is insured against loss you really cant ask for more, its basically a hat for life. Big thumbs up from me. Fast delivery from the shop too.
    YES Ruby would recommend this item
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    My question about Tilley T3 Khaki Snap Up Brim Hat is...

    With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

    You Pre-Order is prioritised (at no additional charge); meaning that, as soon as the product arrives with us, we can wrap it straight back up and get it sent out to you - it often never even hits the stock room shelves!


    With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

    So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

    Estimated Delivery Dates

    Estimated Delivery Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

    The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery Dates provided on product pages.


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