The COVID pandemic has meant we have not been able to open Canoe and Kayak’s Cardiff store since March. With the safety of our customers and staff our first consideration, the very limited amount of space in the store and the very restricted access to the shop inside the Cardiff International White Water Centre meant we could not open the store safely under the government guidelines from the beginning of lockdown.
With both the Welsh and English governments announcing new restrictions and the knowledge that this will be the ‘new normal’ for a long time to come, we have had to think carefully about the shape of our business in the future. There is an accelerated trend towards online shopping and as the restrictions around the access to our Cardiff facility are expected to continue for the foreseeable future, we have regrettably decided to close the Cardiff Store.
We will now focus our efforts on building a bigger, better, web business so that we can meet the needs of customers and the wider paddling community with an even better online experience. Our store in Berkeley, Gloucestershire continues to welcome customers new and old, with a massive and varied stock of canoes, kayaks paddleboards and kit to ensure that you can get all that you need to enjoy paddling in all seasons.
Thank you to everyone who has supported the store in Cardiff over the last 10 years; it has been a lot of fun. Thank you also to all the staff that have worked there, in particular Ronnie, who has been a key part of our successful time in Cardiff. He’s done a fantastic job for us and has made many friends in the paddling community. Ronnie will work with us at the Berkeley store for a few months while we continue to meet challenges presented by the new normal.