Please see our blog about reopening for details of the changes we are having to make which may affect the delivery of your order.
Our standard charge is £4.95 for a total order of £49.99 or under.
Standard shipping is free for a total order of £50 or more to most of mainland UK. Once you have entered your delivery address then upgrades may be available.
There may be further charges depending on the size/weight of the order or the delivery address.
Plastic canoes are delivered on our own transport or by third party carrier.
T-Formex and composite canoes are only transported on our own transport. Delivery times may be longer and we suggest that you call us on 01454 261058 to discuss delivery options.
There are no further charges for delivery to most postcodes in mainland UK. Deliveries to Northern Ireland, Scottish Highlands and islands (including Isle of Wight) may incur further charges. Please call us
A shipping charge of £15 to £20 will be applied to all small orders from outside the UK.
Boats and paddles may cost extra. Please contact us for a quote.
We are not able to deliver canoes and kayaks exceeding 3m outside the UK.
VAT is not charged on orders that originate outside the EU for delivery outside the EU.
Unless otherwise clearly stated, Peak UK garments are designed and guaranteed for performance canoe and kayaking only. Under normal use, Peak UK products are guaranteed for one year from the date of purchase against faults in manufacture and materials. Your customers receipt is the guarantee. Make sure you issue a receipt and keep details of the sale. Although Peak UK garments are made from top quality materials, using the best construction techniques available, they are not covered against excessive wear and tear, misuse, and over use. As a guide, a paddler who uses the garment two to three hours per week and looks after it well will get at least a years good use out of it. A professional using it day in day out will need to replace the garment more often.
Peak UK garments will not keep users 100% dry. Some water may enter via the garment’s seals and openings. Condensation can build up inside garments even though it’s fabric is breathable. Breathability will help reduce condensation, but will not eliminate it, especially in damp and humid conditions. Due to the fragile nature of the materials used, breakage of zips, latex seals, neoprene seals and fabric socks are not covered by warranty. They can be replaced for a reasonable fee.
If any item is modified by the customer, its warranty is invalid. In the unlikely event of any problems, please return the item to Peak UK with a copy of your customer’s receipt and a completed returns form detailing the problem they are experiencing. The returns form is available on the Peak UK dealer portal or Peak UK website. Customers are responsible for the shipping costs of goods returned to Peak UK for warranty or repair. The return cost to the customer will be covered by Peak UK only if the item is a valid warranty issue.
Returns must be agreed in advance. Peak UK will endeavor to repair garments where possible. If the item is not repairable a replacement or alternative will be offered. Where a replacement is not available, an account credit will be issued. Due to the nature of seam sealing adhesion on used and dirty fabric, repairs are not warrantied.