Canoe and Kayak Store is an independently owned, specialist paddle-sport store based in Gloucestershire. We also have a store in South Wales inside the Cardiff International White Water Centre, where you can demo our boats and paddles on the course.

Our roots trace back to the year 2000 when Richard (having paddled since he was a child) was offered the chance to buy a canoe business. Loving the industry but not liking the company he decided to set up his own – opening a shop in Gloucestershire and leading to where we are today!

Unit 8, Damery WorksDamery Lane Woodford GL13 9JR
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  • Customer Rewards

    Earn points every time you shop online or in-store with us.
    Spend these points on future purchases.

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    Click & Collect

    Easy, Free & Secure Click & Collect.
    Choose from our Cardiff or Gloucestershire stores and collect local in-stock items within 1 hour.

    We will call you when your items are ready for collection.

    Click & Collect at Canoe and Kayak Store

    Free Postage

    We offer free postage anywhere in the UK.
    Orders placed before 12pm will be dispatched the same day.
    *Exceptions Apply

    Delivery Information

    Same Day Dispatch

    Place your order before 12 noon and in-stock items
    (located at our dispatch warehouse) will be shipped that same day.

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    Demo Boats

    We carry an extensive demo fleet between our Gloucestershire and Cardiff Stores,
    if you cannot see the boat you wish to demo, please call or email us and we will endeavour to get it for you.

    Book Now - from £10

    Hassle Free Returns

    We will issue a refund on receipt, or exchange the item for a different size / colour if preferred.

    From anywhere in the UK you can send your returns back at no extra cost.
    See our returns policy for full details.

    Full Returns Policy

    Vast Experience

    Our team share your passion and share over a Century of combined experience
    in all aspects of watersports.

    Find out more

    Christmas Opening Hours, Returns Information

       Words by Rosie

       on 21/12/2018 15:09:00

    Please see below for our Stores opening hours over the festive period and other useful information.

    Both stores are Closed on Monday 1st January, business resumes as usual from the 2nd January (3rd January for our Cardiff Store).  

    Christmas 2018 Facebook Banner

    Christmas Delivery Information

    The last recommended order date for delivery before Christmas is 2pm on Thursday 20th December. This applies to in-stock items with our standard delivery. Any orders placed after this date cannot be guaranteed to arrive before Christmas

    All orders placed after Friday 22nd will be processed on Tuesday 2nd January, as long as the items are in stock and do not need to be ordered in from our suppliers.

    Important Christmas Information

    Due to the head office being on Christmas shut down for 10 days, there will be no one in the office between 1pm on Monday 24th December until we return on the 2nd January 2019.

    We will have a backlog of emails to catch up on and your enquiries will be dealt with as soon as possible on our return.

    If you need to exchange goods, then please don’t worry, in the spirit of Christmas we have extended our returns policy on any gifts bought until 31st January 2019.

    Our standard returns policy is as per below:

    Refunds and Exchanges

    In the event that your purchase is not suitable, you have the right to return it to us. The item must be unused, undamaged and with original labels and packaging. You must notify us within 14 days by post, email or telephone of your intention to do this. Please note that you are responsible for any return postage.

    Where you are requiring an exchange we may make a £4 charge to cover the costs of sending the replacement. Large items such as kayaks and paddles may incur a higher charge that will be agreed with you. Payment for this must be provided before we send out the replacement item. This charge does not apply if you collect the replacement goods from Canoe and kayak Store.

    For international orders the charge will vary depending on the current cost of delivery to that country. For an accurate price please contact us before returning the item.

    In the case of warranty returns this charge will be waived as long as the returned goods are clean and free from dirt to comply with current Health and Safety Regulations.

    All of the above does not affect your statutory rights.

    Product Reviews

    If you have received a gift for Christmas from our store and you are really pleased with it then we would really appreciate it if you could leave a product review. Why not share your knowledge and passion with others to help them decide on the right products for them. Its as easy as can be, find your product/s on our website scroll down the page until you see Reviews, click on the word and then click ‘write a review’, its that simple!

    I know that these days I never buy a single item from the internet without relying on the reviews about that product anymore. Because I expect to see reviews and have come to rely on them, I have now made a conscious effort to leave them on all purchases I make, hoping that I can help future people like myself into knowing whether they are purchasing the right product for their needs. Help us to help you!

    Opening Hours

    Gloucester Store

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    Cardiff Store

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