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Hou Canoes Warranty

Below is an extract of the manufacturer’s warranty. If you want to make a claim under their warranty, please contact us in the first instance and we will contact the manufacturer on your behalf. Please provide us with your name, address and contact details, when you bought the product from us and what the fault is, together with pictures.

Hou are proud to offer a one-year warranty on all Hou canoes, providing you with peace of mind and confidence in your purchase. This warranty covers any defects in materials and workmanship under normal use for a period of one year from the date of purchase.

What is Covered:

  • Structural integrity of the hull and deck
  • Quality of materials used in the construction
  • Manufacturing defects

What is Not Covered:
  • Normal wear and tear
  • Damage caused by improper use, storage, or maintenance
  • Accidental damage, abuse, or neglect
  • Modifications or repairs not performed by authorized personnel

How to Claim:

If you encounter an issue covered by this warranty, please contact us with your proof of purchase and a detailed description of the problem with photos. We will assess the situation and, if necessary, repair or replace the canoe at our discretion.

To ensure the longevity of your canoe and the safety of your paddling adventures, always follow recommended maintenance procedures and store your canoe properly when not in use.