Our standard charge is £4.95 for a total order of £49.99 or under.
Shipping is free for a total order of £50 or more to most of mainland UK.
There may be further charges depending on the size/weight of the order or the delivery address.
Plastic canoes are delivered on our own transport or by third party carrier.
T-Formex and composite canoes are only transported on our own transport. Delivery times may be longer and we suggest that you call us on 01454 261058 to discuss delivery options.
There are no further charges for delivery to most postcodes in mainland UK. Deliveries to Northern Ireland, Scottish Highlands and islands (including Isle of Wight) may incur further charges. Please call us
A shipping charge of £15 to £20 will be applied to all small orders from outside the UK.
Boats and paddles may cost extra. Please contact us for a quote.
We are not able to deliver canoes and kayaks exceeding 3m outside the UK.
VAT is not charged on orders that originate outside the EU for delivery outside the EU.
Werner Paddles (“Paddles”) purchased directly from Werner Paddles or from one of it's authorized dealers or resellers are warranted to be free from defects in material and workmanship for one year from the date of purchase. Within the warranty period, all paddles found to have defects will be repaired when possible or when a repair is not possible, replaced at no charge.
*Note-Please be aware that Paddles purchased from unauthorized sellers, whether Internet-based or otherwise, second hand paddles, including dealer rental, or demo paddles, are not covered under warranty, unless otherwise prohibited by law.
All customers residing outside of the USA and Canada should contact the store where they purchased the Paddle with the information noted below.
In order to determine if your paddle qualifies for warranty or repair, please email: email@example.com with photos if possible, or call us at 800-275-3311 with the following information. (International 360-793-9488x634)
Once we receive your information we will do a pre-determination of warranty or repair and send you a Return Authorization number (RA#). The RA# is the tracking number that connects your information to your paddle, so please keep it handy. We will also include an estimate if the repair is not covered by warranty.