Canoe and Kayak Store is an independently owned, specialist paddle-sport store based in Gloucestershire. We also have a store in South Wales inside the Cardiff International White Water Centre, where you can Demo our boats and paddles on the course.

Our roots trace back to the year 2000 when Richard (having paddled since he was a child) was offered the chance to buy a canoe business. Loving the industry but not liking the company he decided to set up his own – opening a shop in Gloucestershire and leading to where we are today!

Unit 8, Damery WorksDamery Lane Woodford GL13 9JR
  • Click & Collect Collect in 1 hour
  • Customer Rewards earn and spend
  • Customer Rewards

    Earn points every time you shop online or in-store with us.
    Spend these points on future purchases.

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    Click & Collect

    Easy, Free & Secure Click & Collect.
    Choose from our Cardiff or Gloucestershire stores and collect local in-stock items within 1 hour.

    We will call you when your items are ready for collection.

    Click & Collect at Canoe and Kayak Store

    Free Postage

    We offer free postage anywhere in the UK.
    Orders placed before 12pm will be dispatched the same day.
    *Exceptions Apply

    Delivery Information

    Same Day Dispatch

    Place your order before 12 noon and in-stock items
    (located at our dispatch warehouse) will be shipped that same day.

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    Demo Boats

    We carry an extensive demo fleet between our Gloucestershire and Cardiff Stores,
    if you cannot see the boat you wish to demo, please call or email us and we will endeavour to get it for you.

    Book Now - from £10

    Hassle Free Returns

    We will issue a refund on receipt, or exchange the item for a different size / colour if preferred.

    From anywhere in the UK you can send your returns back at no extra cost.
    See our returns policy for full details.

    Full Returns Policy

    Vast Experience

    Our team share your passion and share over a Century of combined experience
    in all aspects of watersports.

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    Canoe and Kayak Store Returns Policy

    Cancelling your order.

    In accordance with the Distance Selling Directive (2000) you may cancel your order at any time, without reason, within 7 days of delivery. You may cancel your order provided:

    • the goods remain unused and component parts are unopened;
    • you or the recipient retain and take reasonable care of the goods until returned;
    • you return packaged items to us.

    Please be aware that you will be responsible for any postage/carrier costs incurred in sending the goods back to us. We recommend that items being returned be sent via insured, trackable delivery for your protection.

    On receipt of the goods, Canoe and Kayak Store will give you a full refund of the amount paid (less the delivery charge) or a credit as required. Refunds can only be credited back to the original card that the goods were bought with.

    Canoe and Kayak Store can arrange for delivery of replacement products to you if required. This constitutes a separate contract between you and Canoe and Kayak Store. This does not affect your statutory rights.

    Refunds and Exchanges

    In the event that your purchase is not suitable, you have the right to return it to us. The item must be unused, undamaged and with original labels and packaging. You must notify us within 14 days by post, email or telephone of your intention to do this. Please note that you are responsible for any return postage.

    Where you are requiring an exchange we may make a £4 charge to cover the costs of sending the replacement. Large items such as kayaks and paddles may incur a higher charge that will be agreed with you. Payment for this must be provided before we send out the replacement item. This charge does not apply if you collect the replacement goods from Canoe and kayak Store.

    For international orders the charge will vary depending on the current cost of delivery to that country. For an accurate price please contact us before returning the item.

    In the case of warranty returns this charge will be waived as long as the returned goods are clean and free from dirt to comply with current Health and Safety Regulations.

    DVDs and books are not returnable unless defective.

    All of the above does not affect your statutory rights.