Unless otherwise clearly stated, Peak UK garments are designed and guaranteed for performance canoe and kayaking only. Under normal use, Peak UK products are guaranteed for one year from the date of purchase against faults in manufacture and materials. Your customers receipt is the guarantee. Make sure you issue a receipt and keep details of the sale. Although Peak UK garments are made from top quality materials, using the best construction techniques available, they are not covered against excessive wear and tear, misuse, and over use. As a guide, a paddler who uses the garment two to three hours per week and looks after it well will get at least a years good use out of it. A professional using it day in day out will need to replace the garment more often.

Peak UK garments will not keep users 100% dry. Some water may enter via the garment’s seals and openings. Condensation can build up inside garments even though it’s fabric is breathable. Breathability will help reduce condensation, but will not eliminate it, especially in damp and humid conditions. Due to the fragile nature of the materials used, breakage of zips, latex seals, neoprene seals and fabric socks are not covered by warranty. They can be replaced for a reasonable fee.

If any item is modified by the customer, its warranty is invalid. In the unlikely event of any problems, please return the item to Peak UK with a copy of your customer’s receipt and a completed returns form detailing the problem they are experiencing. The returns form is available on the Peak UK dealer portal or Peak UK website. Customers are responsible for the shipping costs of goods returned to Peak UK for warranty or repair. The return cost to the customer will be covered by Peak UK only if the item is a valid warranty issue.

Returns must be agreed in advance. Peak UK will endeavor to repair garments where possible. If the item is not repairable a replacement or alternative will be offered. Where a replacement is not available, an account credit will be issued. Due to the nature of seam sealing adhesion on used and dirty fabric, repairs are not warrantied.

Aftercare

Your paddling equipment should need very little aftercare. Rinse garments in cold, fresh water after every use. Store paddling gear in a dry, dark, and cool place, away from any strong fumes such as diesel or resins. An ideal storage temperature is 10-20 degrees C. Make sure your gear is fully dried inside out before storing away. Store One Piece Suits with the zip fully open.

If you leave gear wet, in your kit bag for a few days it will go mouldy and lose it’s performance. If your gear begins to stink, hand wash it with Granger's Performance Cleaner and hang to drip dry. From time to time reproof the garment’s outer fabric with Granger's Xtreme Repel.

If your garment is fitted with a waterproof zip, service this from time to time as dirt / grit in the teeth will affect the seal. Clean the zip using a stiff brush and fresh water. Re lube it before every use with specialist zip lube. Take a look at the Peak UK YouTube channel for a more detailed guide.

Latex seals on jackets can be cut to fit. If they are too tight, cut them down carefully and evenly with small sharp scissors, taking care not to leave any nicks. Cut off a small amount at a time, remembering that the seals will stretch a little with use.

Check your spraydeck for wear regularly. If you do tear or nick the deck, any small holes can be covered and filled by using Aquasure / Seamgrip glue. If you find water leaking into your boat, first check that you have the correct size spraydeck for your boat, then check the water tightness of all the screws on your fittings. Check around your cockpit rim for any sharp protrusions, edges or screw heads. For composite canoes / kayaks (i.e. slalom, freestyle, sea / surf kayaks) apply a couple of layers of electrical tape to the cockpit rim to help protect the spraydeck from the sharp edge.

Try to avoid continual rubbing of your paddle shaft against the neoprene too. This will wear the deck through in no time. Using a Happy Thruster or similar device under your spraydeck may cause it to wear out far quicker than expected. This is due to excessive stretch placed upon it’s neoprene material. If you find a problem - sort it, or you may damage your new deck.
 

Our PFDs require no servicing. We suggest they are replaced every three years or immediately if they shows signs of wear and/or damage. A good check is to annually test the flotation of the device by trying to float a 6kg ( approx. 50N ) steel weight. If the pfd is still good enough it should float the weight. PFDs should be rinsed in fresh water and hanged to drip dry after every use.