Below is an extract of the manufacturer’s warranty. If you want to make a claim under their warranty, please contact us in the first instance and we will contact the manufacturer on your behalf. Please provide us with your name, address and contact details, when you bought the product from us and what the fault is, together with pictures.
The Dryrobe Performance Guarantee covers one year from the date of purchase. Under this guarantee, we will replace products free of charge due to defects in workmanship and/or materials within a year of purchase, so you can keep getting out there and doing the things you love!
What isnt covered under Dryrobe warranty?
Any accidental damage, improper care or negligence, normal wear and tear or the natural breakdown of materials are excluded from the guarantee. However, we’d encourage you to get in touch with us as we’re usually able to help! We are happy to advise you on how to fix damaged products and will have a range of solutions available for (most) problems.