Below is an extract of the manufacturer’s warranty. If you want to make a claim under their warranty, please contact us in the first instance and we will contact the manufacturer on your behalf. Please provide us with your name, address and contact details, when you bought the product from us and what the fault is, together with pictures.
Should you experience a problem with one of our products your first course of action should always be to return it to your retailer for initial assistance. They will be able to assess the issue for you and if necessary return the product to us on your behalf.
For any technical enquires please contact us on helpdesk@lyon.co.uk