Palm Colt Kids Paddle

Due to the size of paddles, we use DX shipping. This ensures that your items reach you efficiently and securely. If you have specific preferences regarding shipping methods or carriers, please don't hesitate to reach out to our team.

*The shipping areas are determined by DX. Please refer to our Terms and Conditions for a comprehensive list of postcodes where the DX surcharges above may apply.

Shipping charges will be calculated at the checkout once your postcode has been entered.

Please note that delivery to remote areas may take slightly longer.

You may return an item for refund or exchange up to 30 days after receipt, as long as it hasn't been used or damaged, is still in its original packaging and/or has original labels still attached. Please complete our returns form and send this, together with the item, to the address on the form. Please note that unless the item is faulty or we had supplied the wrong item, you are responsible for the cost of return. Refunds will be made using the same method as the original transaction. If you opt for enhanced shipping, that charge is not refundable. 

Custom-made or personalised items are not refundable unless they are defective.

See our full returns policy for more detail, including a link to our returns form and returning faulty items.

View full returns policy

Below is an extract of the manufacturer’s warranty. If you want to make a claim under their warranty, please contact us in the first instance and we will contact the manufacturer on your behalf. Please provide us with your name, address and contact details, when you bought the product from us and what the fault is, together with pictures.

Palm Equipment International Ltd products are guaranteed for twenty-four months from the date of consumer purchase. This guarantee is only valid to the original retail purchaser (consumer) against defects in material and workmanship. If a product is found to be defective during the first twenty-four (24) months of use due to a manufacturing failure, Palm Equipment International Ltd will repair or replace at our option any defective part.

The product may be sent directly to Palm Equipment or to your represented distributor or retailer (carriage/freight prepaid). For warranty claims, you must enclose the original invoice or receipt number and date of purchase, along with your name, address and a daytime contact telephone number or email address.

Products outside of the warranty can be repaired (please see repairs list). Each garment is assessed individually and owners are advised on costs before repairs are undertaken.